FAQ
F & QWhat does "Handcrafted" mean? Handcrafted means we craft the item in our shop. We either build the item from scratch or we craft it to the finished product that you see.
What does "Handmade" mean? Handmade means it is made by hand. It may be made by us in our shop or made by another person/shop and sold by us.
What does "Drop Ship" mean? Drop Ship means the item listed is shipped directly from our distributor to your house or shipping address.
Can I pick my order up from your shop? Unfortunately we do not have a brick and mortor store. We either ship or we can possible meet if you are local. Items marked as drop shipped must be shipped at this time. We plan to have our products in consignment store in the near future. Check under our retail locations tab regularly for store updates.
Backorders. Sometimes our distributors back order products with out our knowledge. If you order an item that shows in stock on our website but our distributor shows it backordered when we place the order you will get an instant notification via phone or email. If this occurs you have the choice to leave your items(s) on backorder or cancel that item. If you cancel the item your payment for the canceled item(s) will be refunded. If you leave the item(s) on backorder they will ship when back in stock. The rest of your in stock order will be processed as normal.
What does "Handmade" mean? Handmade means it is made by hand. It may be made by us in our shop or made by another person/shop and sold by us.
What does "Drop Ship" mean? Drop Ship means the item listed is shipped directly from our distributor to your house or shipping address.
Can I pick my order up from your shop? Unfortunately we do not have a brick and mortor store. We either ship or we can possible meet if you are local. Items marked as drop shipped must be shipped at this time. We plan to have our products in consignment store in the near future. Check under our retail locations tab regularly for store updates.
Backorders. Sometimes our distributors back order products with out our knowledge. If you order an item that shows in stock on our website but our distributor shows it backordered when we place the order you will get an instant notification via phone or email. If this occurs you have the choice to leave your items(s) on backorder or cancel that item. If you cancel the item your payment for the canceled item(s) will be refunded. If you leave the item(s) on backorder they will ship when back in stock. The rest of your in stock order will be processed as normal.
